Benefits/Perks
- Full-time hours
- Competitive Wages
- Continuing education programs
- Making a difference in the lives of those dealing with medical illnesses and age-related complications
- Career Advancement
- Free education and training with QPath Career Pathways Program
Overview
Qualicare Home Care is looking for compassionate, caring, and reliable individual to join our family as a Services Coordinator. Qualicare offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families. Our clients are located throughout the Lower Mainland and we have offices in Vancouver, Surrey, and Port Coquitlam.
Job Summary
The Services Coordinator performs the majority of functions related to client management such as scheduling, client and caregiver communication, and more. They organize and schedule clients and anticipate staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization’s policies and procedures. There will be a requirement to be on call after regular business hours from time to time.
Responsibilities
- Effectively meets the needs of each client by scheduling the client with caregiving services
- Ensures compliance with standards of care
- Monitors referral trends and anticipates increases/decreases
- Responds to client/employee inquiries immediately
- Ensures all relevant information is received either in written/verbal/electronic format
- Assists with tracking and validating client-related documentation
- Assesses client satisfaction
- Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Care Coordinator immediately
Qualifications
- Experience in the healthcare field
- Knowledgeable in all Windows applications
- Experience with scheduling software is an added benefit
- Strong customer service skills
- High attention to detail
- Strong problem-solving skills
- Self-directing with the ability to work with little direct supervision
- Excellent customer service skills
- Experience with direct employee supervision
Are you looking for a rewarding career in the healthcare industry? Look no further than Qualicare Home Care, a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating, we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.
At Qualicare Home Care, we understand that our employees are the heart and soul of our organization. That's why we strive to cultivate a culture of respect, collaboration, and growth, where your skills and contributions are valued and recognized. We believe that by investing in our employees' well-being and professional development, we can provide the highest quality care to our clients.
As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether it's assisting with daily activities, providing companionship, or delivering specialized healthcare services, your role as a caregiver will be vital in improving the quality of life for those we serve.
If you're passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction, Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.
